What Changed Story

What they thought the problem was

The leadership team believed people had become disengaged after hybrid working.
Performance was inconsistent. Energy felt flat.

What we discovered

The issue wasn’t motivation. It was decision fog.
People didn’t know what actually mattered, who owned what, or how priorities were
set.

We redesigned how decisions were framed, how ownership worked, and how work
was surfaced and discussed.

Senior time, energy, and momentum.