Two business owners felt trapped by their failing family business. Unable to retire and losing £250K per year. Low morale and a disengaged workforce, the centre of their all-too-common problem.
We analysed their team, operations, and ways of working, then embedded a people-first culture. Re-energising their employees and revitalising business operations and innovation levels along the way.
Within 18 months, the business transformed from a £250K annual loss to a £500K profit. They saw a 30% increase in productivity, 50% reduction in staff turnover, and £300K increase in revenue from innovations. Enabling them to secure a 3X higher business valuation, making their retirement possible.
A business with 50 employees was growing but struggling with the all-too-common problem of siloed teams. Poor communication between the leaders and the employees’ part of the root cause. Leaving the business struggling with inefficiencies, misaligned goals, and a serious lack of trust.
We introduced engagement strategies, structured better information flows, and collaboration tools, broke down silos and created more transparency amongst everyone.
Within 12 months, the business had a 25% increase in efficiency, a 35% increase in employee engagement, and a 40% reduction in turnover, saving £50K in recruitment costs. Stronger collaboration also unlocked £200K in project efficiencies, setting the business up for sustainable growth.
A geographically spread business with 200 team members was yet another example of how disengagement, high absenteeism, and poor levels of leadership trust are a recipe for disaster. Inter-location communications were slowing down operations, creating inefficiencies, and leading to rising costs and declining performance.
We focused on rebuilding trust, strengthening leadership communication, and aligning teams. Ensuring employees felt valued, heard, and connected wherever they were located.
Within 12 months, absenteeism dropped by 25%, saving £250K annually in lost productivity. Operational efficiency improved by 20%, reducing delays and increasing capacity, generating an extra £500K in revenue. Employee trust in leadership rose by 45%, leading to a 30% improvement in engagement and morale. With a more connected and motivated workforce, the business is now stronger, more resilient, and positioned for sustainable growth.
